Refund policy

General policy

We understand that sometimes plans change. If you need to cancel your place, please note that ISSET may retain up to 75% of the total fees paid or due, unless stated otherwise in specific terms and conditions.

As our programmes require substantial planning, we’re unable to offer refunds within 8 weeks of the event’s original scheduled start date. However, if you’d prefer, we can roll your place over to the following year’s programme at no extra cost.

If a refund is offered, you’ll have 30 days to accept and claim it.